On the surface, Tesla and Netflix don’t have much in common. One makes cars, solar panels and energy-efficient batteries, and the other streams TV shows and movies.
But Tesla CEO Elon Musk and Netflix CEO Reed Hastings have both used the same ancient decision-making strategy to grow their billion-dollar businesses: “first principles” thinking.
The term was coined more than 2,000 years ago by the ancient Greek philosopher Aristotle, who believed we learn more by understanding a subject’s fundamental principles, those “things better known and clearer to us,” according to Terence Irwin’s 1989 book “Aristotle’s First Principles.”
While most of us think through issues based on common knowledge about them, starting over from scratch to get at the root of the problem can help you see it in a new light.
As Musk explained at a TED conference in 2013: “We get through life by reasoning by analogy, which essentially means copying what other people do with slight variations. And you have to do that. Otherwise, mentally, you wouldn’t be able to get through the day. But when you want to do something new, you have to apply the [first principles] approach.”
In the latest episode of LinkedIn founder Reid Hoffman’s podcast, “Masters of Scale,” Hoffman interviews Hastings about how he used first principles thinking to scale Netflix from a DVD-rental mailing service in the late 1990s into one of the world’s most popular streaming services.
Hoffman notes that the decision-making system is popular in Silicon Valley and offers the following definition:
First principle thinking is the idea that everything you do is underpinned by a foundational belief, or first principles. Instead of blindly following directions or sticking to a process, a first principle thinker will constantly ask, “What’s best for the company?” and, “Couldn’t we do it this other way instead?”
This method allows you to step back and break a problem down into its core parts.
Hastings says creativity and innovation were stifled at the software company he started before Netflix, since they “were unable to adapt” due to “a bunch of people who valued following the process, rather than the first principle thinking.”
At Netflix, he approached things differently. He knew the advent of broadband internet across the U.S. would pose a challenge to Netflix’s DVD-rental business. To avoid leading another company that lacked imagination, he decided to staff Netflix with first principle thinkers and encourage this critical-thinking style.
“We ask people to do what you would think is best for the company,” Hastings tells Hoffman. “We don’t give them any more guideline than that.”
If this method of reasoning frustrates them, Hastings says, then they probably are not a good match for Netflix.
“It seemed inevitable to [Hastings], that streaming entertainment would eclipse DVDs, just as surely as the combustion engine eclipsed the horse and carriage,” Hoffman says.
Likewise, in a 2012 interview with Kevin Rose, Musk said that if he hadn’t used first principles thinking to advance Tesla technology, he would have been stuck in the horse-and-carriage stage of the transportation revolution.
“You can’t say: ‘Nobody wants a car because horses are great and we’re used to them. They can eat grass [and] there’s lots of grass all over the place and there’s no gasoline people can buy, so people are never going to get cars.’ People did say that, you know,” Musk said.
For Musk, first principles thinking means boiling things down to “the most fundamental truths” and then reasoning up from there.
Musk used the cost of batteries as an example. “People would say, ‘Historically it’s cost $600 per kilowatt-hour, and so it’s not going to be much better than that in the future.’ And you say, ‘No, what are the batteries made of?’ First principles means you say, ‘Okay, what are the material constituents of the batteries?’
“You just have to think of clever ways to take those materials and combine them into the shape of a battery cell, and you can have batteries that are much, much cheaper than anyone realizes.”
Although it “takes a lot more mental energy,” Musk said this method of thinking has helped him revolutionize the energy industry.
“Somebody could say, in fact people do, that battery packs are really expensive and that’s just the way they’ll always be, because that’s the way they’ve been in the past,” Musk said. “Well, no, that’s pretty dumb, because if you applied that reasoning to anything new, then you would never be able to get to that new thing.”
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Elon Musk and Reed Hastings both used this mental strategy to grow their billion-dollar businesses