Homepage / Technology / There are rules in place to stop robocalls, but scammers have sent complaints surging 60% anyhow
Safe Uploading and Downloading Business Files How to Select the Best Board Management Software How to Organize the Work of a Company “gerçek Parayla En Iyi Slot Makineleri Ve Spor Bahisler Which is the Best Podcast For Stock Market Beginners? Virtual Data Room Facts How to Protect Confidential Documents for Boards Advantages of Online Meetings Business Issues to Consider When Choosing a Data Room Provider What Is a Data Room? Virtual Board Room Software Due Diligence Risk Factors How to Choose a Reliable Tool for Data Exchange test Users535352253 Board Software and VDR Programs Business Operations Management Software Keep Data Safe and Protect Your Business Data How to Conduct a Board Self-Assessment Uncomplicated Ways to Simplify Daily Business Transactions Due Diligence Blog Digital Data Rooms for the Netherlands The New Era of Business Software and Reporting What Types of Businesses Use VDR Software? Ma Analysis Mistakes The Corporate Governance Role Board Room Apps Secure Board Management With Secure Board Portals What Happens at Board of Directors Meetings? Board Room Software Review How to Prepare Board Rooms for Effective Board Meetings Board Room Software Boosts Performance and Communication Selecting a Secure Data Room Review Local Data Room Service Review How to Find the Best Virtual Data Room Review What to Look for in a Data Room uk Provider Document Storage and Distribution Software Everything About VDRs Corporate Software Advantages How to Choose a Virtual Data Room Provider The Most Secure Way to Transfer Files How to Manage Online Board Meetings Benefits Virtual Data Room Solutions – Must-Haves for M&A and Due Diligence Best Data Room Functions for the Different Types of Industries How to Choose a VDR Software Provider How to Choose an Online Board Portal The Benefits of a Boardroom Review Board Room Online Solutions – How to Get the Most Out of Your Board Meetings Why You Need a Board Room How a Board Room Blog Can Transform Your Business Choosing the Best Board Room Format How to Have Productive and Engaging Board Directors Meetings Choosing the Right Virtual Data Room How to Keep Safe Documents Storage Teaching Kids About Online Safety Avoid Costly Mistakes With Free Data Room Services Corporate Virtual Data Unlimited Data Room Software For Due Diligence Leading Business Software Features to Look For Secure Online Data Rooms Solutions How to Keep Share, Edit and Delete Your Data Safe Virtual Data Room Software Secrets for M&A Due Diligence What to Look For in Boardroom Providers Board of Directors Blog Posts How to Deliver Value at Your Board Meetings How to Have Effective Board Meetings Responsibilities of Board Members Deal Management – How to Effectively Manage a Complex Sales Pipeline Data Rooms For Mergers And Acquisitions How to Have a Successful Board Room Meeting Choosing a Board Room Service Provider What is a Board Room Service? Board Room Software Review – Choosing the Best Portal for Mother Board Meetings Why a Board Room Providers Review Is Important What Is a Board Room Review? Venture Software for VC Firms What Is an Assessment Report? The Importance of a Tech Audit Popular Business Applications What to Look For in a Data Room App What Are Business Applications? How to Choose a Virtual Data Room How to Plan a Data Room Review Coronavirus Guide What is a Virtual Data Room? What Is Data Science? What Is an Operating System? Turbotax Small Business Review How Online VDRs Are Used in M&A Deals Why Choose VDR Software? The Power of Business Software The Benefits of a Software Board Online Data Room Review The Importance of Tech Knowledge Improving Accuracy of Financial Data Online Business Records – How to Keep Your Online Business Records Accurate and Secure What is a Board Portal De? DealRoom Review – A Review of VDR Software M&A Due Diligence for Private Companies The Virtual Data Room Review


There are rules in place to stop robocalls, but scammers have sent complaints surging 60% anyhow

The phone rings, pauses, and then a recording on the line says: “Hello! This is Rachel at cardholder services,” or “This is an important notice about your automobile.”

If you’re like many Americans, you have probably received a robocall just like these, which have become a scourge for consumers despite increasing efforts to stop them. In May, there were 2.6 billion robocalls, or automatically dialed calls, in the U.S. That amounts to over 8 calls a person, according to YouMail, an app designed to stop the pesky calls.

“Anytime you get a robocall in which somebody is trying to sell you a good or service, if you didn’t give the caller prior expressed written consent for that call, that call is illegal,” Janice Kopec, a staff attorney with the Federal Trade Commission (FTC), told CNBC’s “On the Money” recently. Kopec is part of one of two government agencies working to stop the problem.

The FTC’s Do Not Call List was designed to stop telemarketing calls, yet robocalls are on the rise. They were up nearly 5 percent last month, according to YouMail’s numbers, despite 226 active numbers registered with the Do Not Call List.

All those unwanted calls have led to a massive surge in complaints. The FTC received nearly 3.5 million robocall complaints in fiscal year 2016, up 60 from the year before.

“The ‘Do Not Call’ registry actually works for legitimate businesses,” said Alex Quilici, the CEO of YouMail. “The problem is all the people who don’t respect it, who are the scammers who [couldn’t] care less.”

Calling for less than a cent

Those scammers use new technology to call you in the hopes you will fall for their scam and hand over money.

“It’s super easy to do, it’s super cheap, and unfortunately, it works. People fall for the scams enough to make it worthwhile,” Quilici said.

The calls are often coming from overseas, where scammers try to stay out of the reach of regulatory authorities, according to the FTC.

“You can make millions of calls from anywhere in the world for a tiny amount of money, literally less than a cent a call,” Kopec said.

The Federal Communications Commission (FCC), which also regulates calls, received around 200,000 complaints annually. “Unwanted calls–including illegal robocalls and telemarketing calls–are the top consumer complaint the FCC receives each year,” the agency said in a statement sent via e-mail.

Government crackdown

The government is trying its best to crack down on robocallers, which has proved stubborn to defeat. The FCC is also testing letting phone companies block calls that are likely scams.

“We’ve brought over 130 law enforcement actions targeting those who send out unlawful calls and illegal calls,” the FTC’s Kopec said.

The FTC was awarded a $280 million judgment against Dish Network, a satellite television provider, for Do Not Call List violations, including some robocalls, earlier this month.

“DISH respectfully disagrees with the decision by the Court and will appeal the ruling. …DISH has long taken its compliance with telemarketing laws seriously, has and will continue to maintain rigorous telemarketing compliance policies and procedures…” the company said in a statement sent to CNBC via email.

The telecommunications industry is also working to stop robocalls, but challenges abound—such as the fact that some automated calls are actually legal.

“One of the things that consumers need to be aware of is that often times some of these robocalls…we may not like them and they may not like to get them, but in most every state in the country, they’re perfectly legal,” said Kevin Rupy, vice president of law and policy for USTelecom, a trade group which represents landline providers.

Aside from political calls, other robocalls such as school closures and push 911 messages are well withing the law, Rupy added.

Another challenge is what is known as spoofing, when scammers change the number on caller identification. These sorts of calls look like a local call or that it is coming from someone you trust, like your bank.

“A lot of the criminal actors that are operating in this space are very sophisticated in how they’re pushing these calls out to consumers,” Rupy said. “One example where you see is where the illegal robocallers will spoof the area code in the first three digits of the consumer’s phone number, so that consumer believes that it could be the school calling, it could be my neighbor down the street calling, and they’re going to be more inclined to pick up the phone,” he added.

To combat this, the industry is working on standards to add trustworthiness to caller ID.

“The wireless community—including wireless providers, handset vendors, and system providers—is united in its efforts to defeat robocalls,” said Krista Witanowski, an assistant vice president of regulatory affairs at CTIA, a trade group which represents the wireless industry, in an e-mailed statement.

“These efforts, which collectively stop more than a million robocalls every day across the country, are ongoing and the wireless industry remains fully committed to stopping such nuisance calls,” she added.

What you can do to stop the calls

Consumers also play a role in stopping robocalls. Here is what you can do.

  • Don’t answer calls from unfamiliar numbers. “Everybody has to get out of the habit of picking up the phone and answering if it’s not a number you don’t know,” Quilici said
  • Look into services and apps that can block robocalls. Quilici’s app, YouMail is one of many available ways to prevent the annoying calls, many of which are free.
  • Register your number on the Do Not Call List, donotcall.gov. “After that if you get a call that is trying to sell you a good or service, you have a pretty good idea that that call is illegal and the person behind that call is a law violator. and so you have a good sense of knowing that that’s a call that you don’t want to engage in,” Kopec said.
  • Report illegal robo-sales calls to the FTC at complaints.donotcall.gov. The government passed on these numbers to services that block calls.

On the Money airs on CNBC Saturdays at 5:30 am ET, or check listings for air times in local markets.

Source: Tech CNBC
There are rules in place to stop robocalls, but scammers have sent complaints surging 60% anyhow

Comments are closed.