Homepage / Technology / A review of the Amazon Echo Show: Doing more by doing less
Amazon says this Prime Day was its biggest shopping event ever Kudlow says President Trump is 'so dissatisfied' with China trade talks that he is keeping the pressure on As stocks regain their footing, an ominous warning looms Goldman Sachs downgrades Clorox to sell, says valuation is 'unsustainably high' How Satya Nadella has spurred a tripling of Microsoft's stock price in just over four years Kudlow says economic growth could top 4% for 'a quarter or two,' more tax cuts could be coming The one chart that explains Netflix’s stunning comeback US housing starts plunge 12% in June to a nine-month low Aerospace titans Boeing and Airbus top $110 billion in orders at Farnborough Target uses Prime Day to its advantage, logging its 'biggest online shopping day' so far this year Billionaire Marc Lasry sees bitcoin reaching up to $40,000 as it becomes more mainstream and easier to trade These are the 10 US airports where you're most likely to be hacked Amazon shares slightly higher as investors await Prime Day results Wreck of Russian warship found, believed to hold gold worth $130 billion A bullish ‘phenomenon’ in bond market is weeks away from fading, top credit strategist says Stocks making the biggest moves premarket: MS, GOOGL, TXN, UAL, NFLX & more Twitter shares up 50% since late April means most upside priced in, analyst says in downgrade EU fines Google $5 billion over Android antitrust abuse Mortgage applications fall 2.5% as buyers struggle to find affordable homes America may not have the tools to counter the next financial crisis, warn Bernanke, Geithner and Paulson Investors are getting spooked as the risk of a no-deal Brexit rises EU expected to fine Google $5 billion over Android antitrust abuse Ex-FBI chief James Comey urges Americans to vote for Democrats in midterm elections Elon Musk apologizes to British cave diver following baseless 'pedo guy' claim Disney, Comcast and Fox: All you need to know about one of the biggest media battles ever Xiaomi shares notch new high after Hong Kong, mainland China stock exchanges reach agreement The trade war is complicating China's efforts to fix its economy European markets set for a strong open amid earnings; Google in focus Hedge fund billionaire Einhorn places sixth in major poker tournament The biggest spender of political ads on Facebook? President Trump Asian stocks poised to gain after Fed's Powell gives upbeat comments; dollar firmer Stocks are setting up to break to new highs Not all FAANG stocks are created equal EU ruling may be too little, too late to stop Google's mobile dominance Cramer explains how Netflix's stock managed to taper its drop after disappointing on earnings Airbnb condemns New York City's 'bellhop politics,' threatens legal retaliation Amazon sellers say they were unfairly suspended right before Prime Day, and now have two bad choices Investor explains why 'duller' tech stocks can have better returns than 'high-flying' tech names Elon Musk is 'thin-skinned and short-tempered,' says tech VC Texas Instruments CEO Brian Crutcher resigns for violating code of conduct Google Cloud Platform fixes issues that took down Spotify, Snapchat and other popular sites Uber exec: We want to become the 'one stop' transportation app 'What a dumb hearing,' says Democrat as Congress grills tech companies on conservative bias Amazon shares rebound, report says Prime Day sales jumped 89 percent in first 12 hours of the event How to put your medical history on your iPhone in less than 5 minutes Investment chief: Watch these two big events in 2018 Even with Netflix slowing, the market rally is likely not over Cramer: Netflix subscriber weakness debunks the 'sky's the limit' theory on the stock Netflix is looking at watch time as a new area of growth, but the competition is stiff Why Nobel laureate Richard Thaler follows Warren Buffett's advice to avoid bitcoin Rolls-Royce is developing tiny 'cockroach' robots to crawl in and fix airplane engines After Netflix plunge, Wall Street analysts forecast just tame returns ahead for the once high-flying FANG group Roku shares rise after analyst raises streaming video company's price target due to customer growth China is investing 9 times more into Europe than into North America, report reveals Amazon says US Prime Day sales 'so far bigger than ever' as glitch is resolved Netflix is on pace for its worst day in two years US lumber producers see huge opportunity, rush to expand San Francisco to consider tax on companies to help homeless Homebuilder sentiment, still high, stalls as tariffs, labor and land drive up costs Powell backs more rate hikes as economy growing 'considerably stronger' Netflix history is filled with big stock declines – like today – followed by bigger rebounds Intel shares get downgraded by Evercore ISI due to rising competition from Nvidia, AMD Petco aims to reinvent the pet store with something you can't buy online Genetic testing is coming of age, but for consumers it's buyer beware Tech 'FAANG' was the most-crowded trade in the world heading into the Netflix implosion, survey shows Netflix weak subscriber growth may indicate a 'maturity wall' that could whack the stock even more: Analyst This chart may be predicting the bull market's demise Wall Street says Netflix's stock plunge is a ‘compelling’ buying opportunity because the streaming giant ‘never misses twice’ Tesla sinks after Musk tweets, again Boeing announces new division devoted to flying taxis Stocks making the biggest move premarket: NFLX, UNH, GS, AMZN, WMT & more Deutsche Bank downgrades Netflix, but says big subscriber miss is not 'thesis changing' IBM is experimenting with a cryptocurrency that’s pegged to the US dollar North Korea and Zimbabwe: A friendship explained Virgin Galactic spinoff Orbit to launch rockets from the UK with space deal Artificial intelligence will create more jobs than it destroys? That’s what PwC says ‘Treasonous’ Trump and ‘Putin’s poodle:' Scathing headlines follow the Trump-Putin summit China’s fintech companies offer ‘enormous’ opportunity, investment manager says Trump's performance at summit with Putin was 'unprecedented,' experts say Walmart and Microsoft link up on cloud technology as they both battle Amazon European stocks seen mixed amid earnings; Fed’s Powell to address Congress How I knew I should quit my day job and run my start-up full-time: Viral website founder China's stocks have been trounced, but the trade war may ultimately be good news for those shares Billionaire tech investor Peter Thiel bets on crypto start-up Block.one Asian shares subdued open after mixed close on Wall Street; energy stocks under pressure Amazon cloud hits snags after Amazon Prime Day downtime Netflix isn't doomed by one quarter unless people start questioning the long-term investor thesis Tech stocks set to sink on Tuesday after rough evening for ‘FANG’ Netflix plummets after missing big on subscriber growth This wristband lets humans control machines with their minds The U.S. has a rocky history convincing Russia to extradite computer criminals Amazon suffers glitches at the start of Prime Day Jeff Bezos is now the richest man in modern history 'The United States has been foolish': Read Trump and Putin's full exchange Goldman Sachs recommends these 5 highly profitable companies — including Nvidia — to combat rising inflation Goldman Sachs releases 'tactical' stock picks for this earnings season Three red flags for Netflix ahead of its earnings report The bond market may be raising recession fears, but don't expect one anytime soon Cramer: Banks are 'making fortunes' but are still as hated as they were during the financial crisis Putin told Trump at summit: Russia never meddled in US election

Technology

A review of the Amazon Echo Show: Doing more by doing less

The most important thing to know about the new $229.99 Echo Show, an Alexa speaker with a screen, is what it doesn’t do. You basically never need to tap the screen for anything, unless you really want to. There is not an “app store” where you hunt around for new things to add to your screen. It sits on your counter, answers your questions, sets your timers, and occasionally displays useful information. That’s it, and that’s great.

Adding a screen to the speaker must have created a sore temptation for the product people at Amazon to ladle on more features and apps on top of what the Amazon Echo, Echo Dot, and Tap can already accomplish. Instead of doing all that, Amazon appears to have focused on getting the stuff that already works on the Echo to work with a screen. Alexa is a platform now, and the Show is an attempt to build out that platform rather than glom another one onto it.

The Echo Show is a character study in gadget restraint.

The restraint extends to the physical design of the Show itself, which straddles the line between “unassuming” and “plain.” The 7-inch touchscreen sits atop a flat speaker grille on a flat angle, all set inside a wedge-shaped casing. I suspect Amazon was going for something inoffensive, something that could become invisible in your kitchen. It very nearly accomplished that, but the looks are a little too utilitarian for my tastes.

Inside there are two 2-inch speakers that are capable of producing sound that’s both louder and richer than what you’ll get from a regular Echo or a Google Home. But, of course, the Show doesn’t sound nearly as good as a high-end speaker like a Sonos Play:1. For basic listening — having something on in the background while you’re cooking, for example — it’s more than fine. For $230, I think Amazon could have done a little better here, though.

The key difference between this and other smart speakers is, of course, the screen. My colleague Dan Seifert likens it to the tiny kitchen television / radio boxes that once hung underneath many of our cabinets. The Show can serve a similar purpose: giving you easy access to music or TV that’s just on in the background as you go about cooking or doing the dishes.

For a grizzled gadget head like me, however, the Echo Show reminds me of the old dream of the “Information Appliance,” which Walt Mossberg wrote about back in March. If you look at early attempts at kitchen gadgets that provide ambient information — like the 3Com Audrey and the Chumby gadget that came later — they’re pretty easy to make fun of. I mean, just look at this amazing video from a local news station in 2006:

The problem with these home appliances were twofold: first, as Walt rightly points out, they lack an intelligent assistant that can suss out a wider variety of needs with just your voice. Second, they simply tried to do too much, given the computing capabilities of their time.

The Echo Show obviously solves the first problem by including the very capable Alexa smart assistant. I’ve been bouncing between Siri, Google Assistant, and Alexa quite a bit lately, and while there are very clearly places where Alexa can be a little harder to figure out, for the vast majority of things I think to ask it does the right thing. The fact that it has a few more abilities is also nice; it’s the only assistant that can control my Roomba, for example.

As for the second problem, that’s where Amazon has shown remarkable — and admirable — restraint. Anytime you see a touchscreen, you also usually also see an entire operating system and an app store that goes with it. But that’s not true of the Echo Show, which smartly relegates the screen to secondary importance.

More from The Verge:

The Amazon Echo is on sale for its lowest price of the year at $130
Samsung Pay now supports Discover cards
The British Parliament has been hit by a cyberattack

The Show displays information related to whatever you’re asking, shows video when you explicitly ask for it, and cycles through some basic information like your next calendar appointment. By refusing to put a traditional app store on this thing, Amazon is setting our expectations for it, and therefore the Show feels like it exceeds them instead of disappointing.

Although Amazon has done a pretty decent job of filling out its app store for its Fire tablets, that store can’t hold a candle to what’s available on the main Google Play Store, and it definitely disappoints when compared to the iPad. Rather than set itself up for a losing battle of expectations against those stores, Amazon is simply sidestepping it.

That will hopefully force developers to make apps (or, in Alexa’s parlance, skills) that feel native to this device. If there were a whole Android system on this, developers would probably just port over whatever they’d made for Android phones onto it. And that would have made for a crappy experience. Imagine trying to navigate this device with your hands covered in cake batter.

Until now, we kept both an old iPad and an Echo in our kitchen. There are advantages to just having a regular ol’ iPad instead of this new Echo Show, mostly that you can get to a vastly larger array of more powerful apps. But old iPads (and even some of the newer ones) don’t respond well to hollering “Hey Siri” from across the room, and their interfaces demand that you touch them with your dish soap-covered hands.

You don’t have to worry about that with the Echo Show, but you also have to accept a much smaller set of things you can do. All of the skills I’ve set up for Alexa already work here, even though most haven’t yet been rewritten for the screen. Helpful prompts pop up suggesting the keywords I should use with them, and Spotify shows album art, too.

Yet, all too often I would tap on the screen expecting something to happen, but nothing did. Yes, this is a touchscreen, and yes, there are a few skills that let you interact with your fingers, but it’s primarily meant as a display, not an input device.

Furthermore, there are very few skills out there that really take advantage of the screen. Ask Alexa to show you a weather radar, and it can’t. You can watch YouTube and Amazon Prime video while you cook, but no such luck for Netflix. Amazon has managed to get way more skills for Alexa than anybody really expected, so now it needs to repeat that accomplishment with the Echo Show. More skills need to take advantage of this screen to truly justify the upgrade.

I tried asking the Echo Show to give me directions, and the best it could do is tell me how long it thinks it’ll take instead of showing a map I could send to my phone. Hilariously, if you phrase the question as “how long will it take to get to X,” Alexa will take a shot and then say “As I don’t know your speed I can’t you how long it will take.” I am pretty sure that the speed of the Echo Show is almost always going to be zero miles per hour.

There is one new feature on the Echo Show: video calling. It worked well in my tests, at least between two Echo Shows. There’s also a feature called “Drop In” which lets you video chat without asking the other person to accept the call. It starts with a subtle chime on the receiving end and displays about 10 seconds of translucent fog before the call begins. It sounds creepy, but so long as you only share it with trusted family members, it hopefully won’t be abused (and Amazon is aware that it needs tools to help prevent harassment).

Unfortunately, we weren’t able to test the full functionality yet. When it launches, you’ll be able to call phones that have the Alexa app installed and vice versa. But we were able to test Echo Show to Echo Show calls, and they worked well. You can talk from across the room without issue. Sadly, the camera on the Show doesn’t handle backlighting well at all, and it’s angled up slightly so children will have to jump up on a chair if you have it on your kitchen counter.

“Dropping in” also works just as I described, connecting you immediately and showing video without asking permission. So yeah, don’t turn on Drop In for anyone but your closest family and friends. It is, fortunately, disabled by default.

Amazon figured out something special with the original Echo: most gadgets that require you to think about them place a cognitive burden on your life. You have to charge your watch, you have to figure out the best phone app for syncing your notes, you have to re-learn multitasking on your tablet, and so on.

Not so with the Echo Show. When you’re not using it, it doesn’t ask anything of you. Sure, there are hassles when you can’t remember that exact right keyword, but they tend to go away once you learn them. Even though you can’t do everything you might want to, you don’t really expect that from an Echo. Instead, the Show does little things like giving you a helpful screen that lists your timers so you don’t have to keep asking after them.

Are there things I don’t love about the Echo Show? Of course. I think it’s pretty homely and I think that the sound quality could be better for the price. But the improvements over the original Echo are big enough that it’s my favorite smart speaker right now.

From nearly any other company, adding a screen would have resulted in feature-itis of the worst kind. By holding back, the Echo Show feels like it does more. Its strength is in its simplicity.

Source: Tech CNBC
A review of the Amazon Echo Show: Doing more by doing less

Comments are closed.