Homepage / Technology / Apple's software business is growing — but could be leaving billions of dollars on the table
test Due Diligence Blog Digital Data Rooms for the Netherlands Board Room Apps Secure Board Management With Secure Board Portals What Happens at Board of Directors Meetings? Board Room Software Review How to Prepare Board Rooms for Effective Board Meetings Board Room Software Boosts Performance and Communication Selecting a Secure Data Room Review Local Data Room Service Review How to Find the Best Virtual Data Room Review What to Look for in a Data Room uk Provider Document Storage and Distribution Software Everything About VDRs Corporate Software Advantages How to Choose a Virtual Data Room Provider The Most Secure Way to Transfer Files How to Manage Online Board Meetings Benefits Virtual Data Room Solutions – Must-Haves for M&A and Due Diligence Best Data Room Functions for the Different Types of Industries How to Choose a VDR Software Provider How to Choose an Online Board Portal The Benefits of a Boardroom Review Board Room Online Solutions – How to Get the Most Out of Your Board Meetings Why You Need a Board Room How a Board Room Blog Can Transform Your Business Choosing the Best Board Room Format How to Have Productive and Engaging Board Directors Meetings Choosing the Right Virtual Data Room How to Keep Safe Documents Storage Teaching Kids About Online Safety Avoid Costly Mistakes With Free Data Room Services Corporate Virtual Data Secure Online Data Rooms Solutions How to Keep Share, Edit and Delete Your Data Safe Virtual Data Room Software Secrets for M&A Due Diligence What to Look For in Boardroom Providers Board of Directors Blog Posts How to Deliver Value at Your Board Meetings How to Have Effective Board Meetings Responsibilities of Board Members Deal Management – How to Effectively Manage a Complex Sales Pipeline Data Rooms For Mergers And Acquisitions How to Have a Successful Board Room Meeting Choosing a Board Room Service Provider What is a Board Room Service? Board Room Software Review – Choosing the Best Portal for Mother Board Meetings Why a Board Room Providers Review Is Important What Is a Board Room Review? Venture Software for VC Firms What Is an Assessment Report? The Importance of a Tech Audit Popular Business Applications What to Look For in a Data Room App What Are Business Applications? How to Choose a Virtual Data Room How to Plan a Data Room Review Coronavirus Guide What is a Virtual Data Room? What Is Data Science? What Is an Operating System? Turbotax Small Business Review How Online VDRs Are Used in M&A Deals Why Choose VDR Software? The Power of Business Software The Benefits of a Software Board Online Data Room Review The Importance of Tech Knowledge Improving Accuracy of Financial Data Online Business Records – How to Keep Your Online Business Records Accurate and Secure What is a Board Portal De? DealRoom Review – A Review of VDR Software M&A Due Diligence for Private Companies The Virtual Data Room Review Why Companies Use a Data Room Review to Facilitate M&A Transactions The Best File Sharing Services How Online VDRs Are Used in M&A Deals Best Virtual Data Room How to Choose a Best Board Room Provider Choosing a Data Room for Due Diligence What Is a Data Room Business Software? Best Data Room Providers Review Data Room Providers Review Mostbet Tr Resmî Web Sitesinde Giriş Ve Kayıt Olm Kumar Oynamak Için En Iyi Yerdir The Benefits of Cloud Data Services for Enterprises Online Data Room and SSL How to Build a Diverse Board of Directors Best Virtual Data Review A Data Room Service Review How Runn Makes Project Data Accessible, Accurate and Shareable Five Pillars of Information Protection The Importance of Online Business Reports Benefits of Colocation Services Virtual Data Rooms Guide Choosing a Business Virtual Data Room Choosing the Right VDR Service Review How to Conduct a Virtual Data Room Review Glory Online Casino Türkiye En Iyi Oyunları Ve Bahisleri Olan Kumarhane

Technology

Apple's software business is growing — but could be leaving billions of dollars on the table

Apple still makes the bulk of its money selling iPhones. But in trying to show investors that it can thrive in high-margin software, the company has built a services unit that’s now approaching $40 billion in annual revenue. But it’s leaving money on the table by failing to embrace the biggest trend in the software industry: subscriptions

Music, apps, cloud storage, customer support and Apple Pay are all popular services among Apple’s vast population of gadget owners. They’ve helped the services business grow 53 percent in the past two years, while iPhone sales have only increased 16 percent over that stretch.

Apple’s focus on software should entice investors, who have shown a willingness to pay higher sales multiples for fast-growing companies like Salesforce, Workday and ServiceNow in enterprise software and Netflix and Spotify in the consumer world. But unlike those companies and older software vendors such as Adobe and Microsoft, which have migrated to the cloud in recent years, Apple hasn’t fully embraced subscription software.

Apple has a suite of products called Pro Apps, used primarily by audio and visual professionals, that customers buy and download onto their local hard drives — the way software worked in the pre-cloud days. Users of Mac computers go to the App Store to purchase Final Cut Pro, Logic Pro X, Motion, Compressor and MainStage 3. They each have separate prices — Final Cut Pro X costs $300 — and the whole package costs $630.

Those are all products that Apple could conceivably host in the cloud and charge monthly subscriptions to use (Apple Music, for example, costs $10 a month for unlimited streaming). The model, known in the technology world as software as a service, provides less revenue up front but potentially much more over time if customers see the value and renew annually. Last year Apple said Final Cut Pro X had 2 million users, but none are paying for the video production software on a recurring basis.

Gene Munster, who spent 12 years covering Apple as an analyst before starting investment firm Loup Ventures in 2016, estimates that only 30 percent of Apple’s services revenue comes from subscriptions, suggesting that the company is potentially leaving billions of dollars of future sales on the table.

“I don’t know why it hasn’t happened yet,” Munster told CNBC. He said that converting pro apps to subscription services would be “very logical.”

An Apple representative didn’t respond to requests for comment.

There’s plenty of growth in the business. In the latest quarter, Apple reported a 31 percent revenue increase in services to $9.2 billion, representing 15 percent of total sales. That’s up from 12 percent in the same period two years earlier.

“An acceleration in growth despite Apple’s already large services revenue base is that much more impressive,” wrote Neil Cybart, an analyst at Above Avalon, in a report last week.

Apple made a subscription push at its annual Worldwide Developers Conference three years ago, when it introduced Apple Music, a change from its previous strategy of charging for every song or album download on iTunes. It also sells iCloud storage on a subscription basis, with monthly prices ranging from $1 to $10.

While investors are showing a clear preference for subscription businesses, they require fundamental shifts in how companies build and support products and how they incentivize salespeople. It costs a lot of money to land a new customer but can take many months, if not years, before that user turns profitable.

Also, some users will inevitably stop paying, an issue known in cloud software as churn. Cloud companies typically have automated systems and teams dedicated to getting customers to renew. Apple has become the world’s most valuable company by creating consumer products that people love, not by hiring “customer success” representatives to keep teams paying for iCloud.

“The general thought was whenever you change your model, it just created a bunch of uncertainty, which negatively impacts the stock,” Munster said.

Still, software is increasingly running in the cloud and legacy businesses are being forced to adapt. Adobe has pushed longtime users of apps to the Creative Cloud, and Microsoft has had success with Office 365, the cloud version of its license-based productivity suite. Some analysts view stragglers as a part of Microsoft’s growth opportunity over the next few years.

Apple’s services business could use a similar revenue driver, especially with the smartphone market having reached saturation. In 2016, iPhone revenue — and overall company sales — dropped for three straight quarters, on a year-over-year basis.

Munster wrote in a note last week that services will represent 20 percent of Apple’s revenue by 2023. In an interview, he said that Apple could roll out new subscription services in augmented reality, artificial intelligence and video.

Byron Deeter, a partner at Bessemer Venture Partners and a big investor in cloud software start-ups, said the opportunity is clearly there for Apple.

“You could absolutely see the case for an ambitious general manager saying, ‘Give me a gang of engineers, I’m going to make this a cloud business, and let’s go for it and launch it,'” Deeter said. “People just aren’t going to want these desktop products five years from now.”

Given Apple’s ubiquity with consumers and the fact that people use Apple devices for work, the company could also focus on software for businesses, like making iCloud more suitable for the workplace, according to Deeter. A report earlier this year from Barclays suggested that an enterprise-grade iCloud could help Apple decrease its dependence on hardware.

“They have such great engagement,” Deeter said. “They already own the consumer at home and people are already using their products in a lot of professional settings.”

More from Tech Drivers:

Source: Tech CNBC
Apple's software business is growing — but could be leaving billions of dollars on the table

Comments are closed.